Technical Tips

Helpful hints & tips for Video Conferencing.

We have put together some useful technical hints & tips for Video Conferencing.  Whether you're new to Video Conferencing or a dab hand, there's something here for everyone!

Introductory guide to Video Conferencing - New to Video Conferencing?  We explore the myths, translate the technical jargon & tell you what you really need to know about Video Conferencing.

Quick Reference Guides - Download our easy reference instructions for your users and place copies by your Video Conferencing systems. Take the fear out of making a Video Conferencing call!

Video Conferencing over IP issues - Helpful tips on solving Video Conferencing over IP issues.

Backing up your Video Conferencing codec - Take the time to back up your address book, so that in the event of a failure you won't lose all of the addresses you have entered & have to reconfigure your Video Conferencing unit.  It's well worth the effort!

Our Guide to High Definition - You've heard all about it, but what does it really mean?  Matt, our resident techie give us the ins & outs of High Definition and what it means in terms of resolution, call speed and connections.

Lighting for Video Conferencing - Have you experienced problems with the lighting in your Video Conferencing room?  Is the image you send or receive too dark?  We give you some simple hints and tips on lighting.

AuDeo's Guide to Control Systems - Why should you consider control systems and what systems should you choose?  Take a look at our tips on the options available to you and how we can help you to identify the right control system for you.

AuDeo's Guide to Good Video Conferencing Audio - Suggestions for your room environment and some hints & tips on how to fix your audio problems.

Our Guide to Understanding White Balance with Video Conferencing - Colours in your Video Conference calls don't look quite right?  Find out what causes the problems & how to fix them.

If you have any technical questions that we haven't answered here, then please do not hesitate to contact our Technical Help Desk on 01256 891740.

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Glossary

A codec is a piece of hardware or software that compresses and decompresses digital audio and/or video, ready for transmission.
IP transmits blocks of data between hosts identified by fixed-length addresses.
Videoconferencing is a live communication between people in separate locations. It usually involves audio and text as well as video. Videoconferencing in its simplest form transmits static images and text between two locations. Sophisticated video systems today can transmit full-motion video images and high-quality audio between multiple locations.
Video conferencing solutions comprise of everything you need to enable video communication between people in separate locations. Video conferencing systems can range from simple desk top systems for one-to-one video calls through to a sophisticated system, fully integrated into the design of your room for a video call between many people at a number of different locations.