Quick Reference Guides

One of the common reasons for lack of use/adoption of your Video Conferencing system is the fear factor – users can be frightened to make a call because they don’t know how.  Take the fear out of making a video conferencing call.  Download our easy reference instructions for your users and place copies by your video conferencing systems.

Tandberg 770/880/990 MXP  
Polycom VSX  
Polycom HDX  
LifeSize

AuDeo offer comprehensive training for users and administrators – contact us if you would like to know more.

If you think that your Video Conferencing system isn’t being used as often as it could be, then contact us now. We can offer advice and consultancy to increase the use of video conferencing across your organisation. AuDeo are happy to work in partnership with you to create bespoke user adoption programmes for your company.
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Glossary

In video conferencing cameras are used to scan and transmit visual images.
A codec is a piece of hardware or software that compresses and decompresses digital audio and/or video, ready for transmission.
Video conferencing on a personal computer using a webcam and software. Ideal for individual use.
Video conferencing on a small-integrated unit designed to sit on your desktop. Ideal for individual use or very small groups.
A video conferencing system that is built into your room. There are many integrated furniture options and plasma screens can be wall mounted.
A video conferencing system comprising of a screen, camera, codec speakers and microphone, designed for flexible use in meeting rooms, conference rooms and executive boardrooms.
High Definition is the newest set of standards for high quality video conferencing. High Definition standards have been defined by the ATSC (Advanced Television Systems Committee) as picture resolutions of 720p and 1080i/1080p. High Definition has a refresh rate of 24,25,30,50, 60 frames per second and a resolution image of 1280x720 pixels or 1920x1080 pixels. The higher number of pixels translates into sharper and clearer pictures. The higher refresh rate results in less flickering to the human eye. High Definition uses the progressive scan format rather than interlacing, treating the entire video image as one frame and does not suffer from jagged edges in the picture.
Polycom HD Voice delivers over twice the clarity of ordinary phone calls for life-like, vibrant conversations. Polycom HD Voice products have wideband technology for over twice the clarity of ordinary phone calls. Polycom's patented Acoustic Clarity Technology 2 combines next generation industry leading full duplex, echo cancellation, and noise reduction with advanced voice processing.
Polycom, Inc. is the worldwide leader in unified collaborative communications that maximize the efficiency and productivity of people and organizations by integrating the broadest array of video, voice, data and Web solutions to deliver the ultimate communications experience. Polycom's high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use.
Certified Polycom Service Partners have been specially and extensively trained to support Polycom video conferencing systems.
Certified Polycom Service Resellers have been specially and extensively trained to support Polycom video conferencing systems.
Polycom Gold Certified Partners have demonstrated their extensive knowledge in Collaborative Communication technologies through rigorous testing in their selected product categories and the associated service requirements. They have the knowledge, skills, and commitment to implement technology solutions that match your exact business needs. They are highly skilled in providing the appropriate solution for your company's need. Gold Partners must also maintain a higher service standard to ensure that you receive the necessary support for your Polycom products.
AuDeo can put together an internal marketing programme for your organisation, designed to increase/enhance user adoption.
Certified Tandberg Partners are trained to consult on, supply and support the full range of Tandberg's video conferencing solutions.
AuDeo will teach you how to use your system. This can be one to one or group tuition.
Videoconferencing is a live communication between people in separate locations. It usually involves audio and text as well as video. Videoconferencing in its simplest form transmits static images and text between two locations. Sophisticated video systems today can transmit full-motion video images and high-quality audio between multiple locations.
Video conferencing solutions comprise of everything you need to enable video communication between people in separate locations. Video conferencing systems can range from simple desk top systems for one-to-one video calls through to a sophisticated system, fully integrated into the design of your room for a video call between many people at a number of different locations.